Our Mission
The IDS brands have a shared mission that drives every decision each of our teams make day in and day out.
Our mission is – to be a TRUSTED PARTNER in the delivery of customer-focused product decorating and heat sealing solutions.
Trusted Partner. It´s a common phrase but one that means different things to different people. What does it mean to IDS?
TRUSTED PARTNER
Product decorating professional with the deep expertise and proven reliability to be a strategic collaborative partner in the development of the best decorating solution for a customer’s needs.
We embody Trusted Partner best when we excel in supporting our three core brand values – EXPERTISE , EFFICIENCY , and RELIABILITY.
Deep expertise in:
- Your market
- Your application
- Your entire production environment – art through production
- Broad range of product decorating technologies
Proven reliability:
- People – long relationships
- Products – durable repeatable performance, low downtime
- Service – industry-leading follow-through
Strategic Collaborative Partner
Beyond decorating systems – we work collaboratively with customers to provide valuable insights into the best real world solution to your decorating challenges.
Living Trusted Partner
BEYOND Talking the Talk
Yes, we have a new logo and a newly refreshed website. We are working hard to make sure these cosmetic details support a much larger strategic drive to be your Trusted Partner for product decoration. We don’t want to just talk the talk. We want to show you how we walk the walk
To this end, each of the IDS brands joined forces to conduct a comprehensive brand study. We asked hundreds of customers and employees about what matters most to them. We asked about our strengths and our weaknesses. Over the course of more than a year – we carefully mapped out this feedback to develop programs to best support customer needs. All roads led us to doubling down on our commitment to be a Trusted Partner for our customers.
We don’t want to focus on a marketing campaign. It is not our intention to talk about Trusted Partner. Instead, we are working on dozens of exciting, innovative projects across every department of our business to help you see and experience our commitment to earning Trusted Partner status in your eyes. We are focused on delivering expertise, efficiency, and reliability – as the foundation to remaining your Trusted Partner for product decoration and sealing for years to come.
Would you like to share your ideas on how we can best meet this goal? We are listening! Please send an email to info@itwids.com.
Brand Values
“The best product decorating solution for your needs.”
Our brands are leading global providers of pad printing, hot stamp, heat transfer and digital product decoration solutions. Our wide range of expertise allows IDS to point our customers to the best solution for each customer´s unique challenges.
Our ability to provide total solutions- from stand-alone systems to highly complex automations plus all required tooling and consumables allows us to pin point a total solution that will work best for your specific decorating project.
People
Broad Knowledge:
- Your market
- Your technology alternatives
- Your production environment
- Your challenges
Products*
Wide Range:
- Multiple technologies
- Consumables
- Stand alone to fully automated
- Market specific designs
Service
Comprehensive:
- Full process from art through production – and beyond
- Superior training – systems & processes
*More than 65 global patents for innovative product decorating technologies
“Solutions designed to maximize your profitability”
Our products are designed to deliver superior decoration or sealing with market-leading efficiency. We have numerous innovative solutions that can save you time, space, and money.
People
Proactive
- Driven
- Good communication
Products
Save Time, Cost, & Space
- Design
-Tailored to customer needs - Set-Up
-Stand-alone or fully automated
-Easily integrated
-Smaller real estate options - Use
-Quick changeovers
-Efficient use of consumables
Services
Get it Right the First Time
- Responsive
- Equipped
- Single-source
“Superior performance time and time again”
Leading brands trust our people, our systems, and our supplies for superior performance time and time again.
People
- Trusted Integrity
- transparency
- trusted by top brands up & down supply chain
- long relationships
Products
- Trusted Performance
- Durability
- Lower downtime
- Repeatability
Service
- Trusted Follow-Through
- See projects through to the end